k999 Terms and Conditions for Bangladesh Players

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and k999 ("the Platform", "we", "us"). By accessing k999 at k999.io, creating an account, making a deposit, or placing any bet, you confirm that you have read these Terms in full and agree to be bound by them.

These Terms apply to all services offered on k999, including sports betting, live casino, arcade games, fishing games, and any promotional offers. If any part of these Terms conflicts with a specific promotion's terms, the promotion-specific terms will take precedence for that promotion only.

k999 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. We will notify players of significant changes where reasonably practicable.

2 Eligibility

To register and use k999, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. k999 does not permit minors to register or use the platform under any circumstances.
• You must be legally permitted to participate in online betting activities under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person or as an agent for any third party.
• You must not be a current employee, contractor, or close family member of a k999 employee.

k999 may request documentation to verify your age and identity at any time. Failure to provide satisfactory verification within a reasonable timeframe may result in account suspension and withholding of funds pending review.

3 Account Registration

To access the full range of k999 services, you must register an account. During registration, you are required to provide accurate, complete, and up-to-date personal information. k999 relies on the information you provide to process payments and verify your identity — providing false information is a breach of these Terms.

• Each player is permitted one account only. Opening multiple accounts is strictly prohibited and will result in all accounts being closed.
• You are responsible for keeping your login credentials secure. Do not share your password with anyone.
• If you suspect unauthorised access to your k999 account, contact support immediately.
• k999 is not liable for losses resulting from unauthorised account access where the player has failed to keep their credentials secure.
• You must update your account information promptly if any details change, particularly your payment details or contact information.

k999 reserves the right to carry out Know Your Customer (KYC) checks at any stage. This may include requesting a copy of your national ID, passport, or proof of address. Accounts that fail KYC checks may be suspended until verification is completed.

4 Deposits and Withdrawals

k999 supports deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, and Rocket. All transactions are processed through secure payment channels. The following conditions apply to all financial transactions on k999:

• Deposits are credited to your k999 account promptly upon confirmation from the payment provider.
• Minimum and maximum deposit and withdrawal limits apply and are displayed at the time of transaction.
• Withdrawals will only be processed to the same payment method used for the original deposit where possible.
• k999 does not charge fees on standard withdrawal transactions. However, your payment provider may apply their own charges.
• Withdrawal requests are subject to identity verification. k999 may request supporting documents before processing any withdrawal.
• k999 reserves the right to delay or withhold withdrawals pending investigation if there is reasonable suspicion of fraudulent activity.

Any funds deposited into your k999 account that remain unused for an extended period may be subject to an inactivity fee as outlined in the account management policy. Players will be notified before any such fee is applied.

5 Betting Rules

All bets placed on k999 are subject to the following general rules. Sport-specific and market-specific rules may also apply and are available within the relevant section of the platform.

• All bets are final once confirmed. k999 does not accept requests to cancel or amend bets after they have been placed, except where explicitly permitted by the platform.
• k999 reserves the right to void any bet placed on an event where the odds were clearly displayed in error due to a technical fault or human error.
• In the event of a dispute regarding the outcome of a bet, k999's decision is final. Decisions are based on official results from recognised governing bodies.
• k999 may impose maximum bet limits on any market at any time without prior notice.
• Bets placed after an event has started may be voided if k999 determines that the player had access to information not available to the general public at the time of placing.
• Live in-play bets are accepted subject to availability and may be suspended at any time during an event.

k999 uses real-time data feeds from recognised sports data providers to settle bets. In the rare event of a data error, k999 will investigate and re-settle affected bets based on the correct official result.

6 Bonuses and Promotions

k999 offers a range of bonuses, promotions, and vouchers to both new and existing players. All promotional offers are subject to specific terms that will be communicated at the time the offer is made. The following general conditions apply to all k999 promotions:

• Bonus funds are separate from real money funds and must meet wagering requirements before they can be withdrawn.
• Wagering requirements, minimum odds, eligible markets, and expiry dates are specified in each promotion's individual terms.
• k999 reserves the right to withdraw or modify any promotion at any time without prior notice.
• Only one bonus may be active at a time unless explicitly stated otherwise in the promotion terms.
• Bonuses are intended for personal recreational use only. Any attempt to exploit, abuse, or manipulate promotional offers — including through the use of multiple accounts or coordinated betting — will result in account suspension and forfeiture of all bonus funds.
• k999 reserves the right to reclaim bonus funds and any winnings derived from them if it determines that a promotion has been abused.

7 Prohibited Conduct

The following activities are strictly prohibited on k999. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Using k999 for any unlawful purpose, including money laundering or fraud.
• Providing false or misleading information during registration or at any other point.
• Opening or operating multiple accounts on k999.
• Using automated software, bots, or scripts to interact with the k999 platform.
• Exploiting software bugs, errors, or vulnerabilities for financial gain.
• Engaging in match fixing, spot fixing, or any form of sports integrity violation.
• Sharing account access with any other person.
• Attempting to reverse engineer, copy, or replicate any part of the k999 platform.
• Harassing, threatening, or abusing k999 staff or other players.

k999 employs advanced fraud detection systems that monitor all account activity. Suspicious patterns are flagged automatically and reviewed by our compliance team. Players found to be in breach of this section will have their accounts closed with no right of appeal in cases of confirmed fraud.

8 Intellectual Property

All content on k999 — including but not limited to logos, graphics, text, software, game interfaces, and data — is the intellectual property of k999 or its licensed partners. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

• You may not copy, reproduce, distribute, or create derivative works from any k999 content without prior written permission.
• The k999 name, logo, and brand identity are protected trademarks. Unauthorised use is prohibited.
• Game content provided by third-party providers such as Ezugi is subject to those providers' own intellectual property rights.

9 Limitation of Liability

k999 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. The following limitations apply:

• k999 is not liable for any losses arising from platform downtime, technical errors, or interruptions to service beyond our reasonable control.
• k999 is not responsible for losses resulting from a player's failure to comply with these Terms.
• k999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the relevant claim.
• k999 is not liable for any indirect, consequential, or punitive damages arising from use of the platform.

10 Privacy and Data

k999 collects and processes personal data in accordance with our Privacy Policy. By using k999, you consent to the collection and use of your data as described in that policy. Key points include:

• k999 collects personal information necessary for account registration, identity verification, and payment processing.
• Your data is stored securely and is not sold or shared with third parties for marketing purposes.
• k999 may share data with regulatory authorities or law enforcement where required by law.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory obligations.

For full details on how k999 handles your personal information, please review our Privacy Policy.

11 Responsible Gaming

k999 is committed to promoting responsible gambling. We believe that betting should be an enjoyable form of entertainment, not a source of financial or personal harm. k999 provides the following tools to help players stay in control:

• Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit into your k999 account.
• Self-exclusion: Request a temporary or permanent self-exclusion from k999 at any time by contacting our support team.
• Reality checks: Receive periodic reminders of how long you have been active on the platform.
• Account closure: You may close your k999 account at any time. Any remaining balance will be returned to you after standard verification.

If you feel that gambling is negatively affecting your life or the lives of those around you, please visit our Responsible Gaming page for guidance and support resources. k999 takes problem gambling seriously and our support team is trained to assist players who need help.

12 Changes to Terms

k999 reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will be published on this page with an updated effective date. Where changes are material, k999 will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of k999 following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you should stop using k999 and contact support to close your account.

13 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which k999 is licensed to operate. Any disputes arising from these Terms or your use of k999 that cannot be resolved through our internal complaints process will be subject to the exclusive jurisdiction of the relevant courts.

k999 operates under a valid gaming licence and is subject to the regulatory requirements of its licensing authority. Players are encouraged to familiarise themselves with the regulatory framework applicable to online betting in their jurisdiction before registering.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your k999 account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the k999 platform after login.
• FAQ: Visit our FAQ page for answers to common questions.

For complaints, please contact our support team in the first instance. k999 aims to resolve all complaints within 5 business days. If you are not satisfied with the outcome, you may escalate your complaint to the relevant regulatory authority.